Services
Services
SUPPLY AND FIT SERVICES
Please note!!!
We guarantee free delivery and fit service to the following London boroughs:
Brent, Harrow, Ealing, Hillingdon, Barnet, Hounslow, Haringey, Richmond upon Thames,
Kingston upon Thames, Hammersmith and Fulham, Kensington and Chelsea, Westminster, Camden, Islington, Hackney
Also, we are covering Hertfordshire area:
Watford, St Albans, Hemel Hampstead, Hertford, Luton
If you would like to take advantage of our Installation Service, then please specify this through the ordering process.
The installation service is only available in the above-mentioned boroughs.
If you have decided to have your door installed by us, you will only pay for the door chosen. Following this, you will be contacted to arrange a survey and ascertain if you need any other accessories. Under normal conditions the survey should not take longer than 20min and the surveyor will answer any questions and discuss any special requirements you may have. They will measure your door and advise you how they will take your old door out, how the new door will be fitted ( This services is free until May 31st 2020). Once all is clear and understood, the surveyor will complete a form which details the door purchase you have made (the door on our website) and the additional items (if any) agreed with you. You will sign the form confirming this. The grand total will be agreed with the office. Once you have made the rest of the payment, resulting from any additional you might require, the office will email you (or phone you) to agree a delivery and install date.
We will then arrive on the installation date and fit your brand-new door!
Once you have your door, and it is fitted, and all relating works completed you will be issued with a warranty.
When we leave, we will take your old door and frame and dispose of it, at no extra cost to you.
Supply only (installation of door not included)
If you wish to purchase your door on a supply only basis, you will need to go through the ordering process, this allows you to choose how you would like your new door to look. Once this is completed. You will then receive an email confirming of your purchase and someone will contact you to discuss the delivery schedule.
For all orders placed inside/outside our fitting area detailed above, for a better understanding of your requirement, the office will contact you and you will need to confirm the details of your door. This will be done/confirmed via email to avoid confusion.
Also, if any amendments are required at this stage, this can be done while our office will get in touch with you or you can:
Call us: 0118 974 0226
E-mail us: sales@qualdoors.co.uk